Frequently asked questions
Explore the FAQs to ensure you're well-prepared to put your rental order with us
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Explore the FAQs to ensure you're well-prepared to put your rental order with us
Once you’ve added your entire order to the basket, go ahead and send it over. We’ll review it and get back to you via the email you provided. From there, we'll confirm key details like pickup time and any applicable discounts!
Before placing the order, we require a 30% damage deposit to cover any potential damages. But don’t worry — we understand that accidents happen. We review each case personally, and before applying any charges, we’ll always talk with you first.
We’re here for our clients 24/7! If you wake up in the middle of the night with a burning question, just give our assistant a call at +123445566 — she’ll be able to help with most inquiries. Need to come by in person? We get it — last-minute requests from clients or directors happen. Just give us a call, and we’ll do our best to accommodate you outside of regular hours. Does your team need to pick up or return items super early or late? No problem — we’ve got you covered."